Wakey
02.09.2009, 10:06 AM
For a period of time yesterday (And for some people part of today) the game was inaccessible. This should now be sorted and we apologies for any inconvenience that caused you.
We don't yet know the cause of the problem, I will keep you informed when/if we identify the problem (Keep an eye on the forums @ http://myfarmcommunity.com). We don't believe it was a server issue as every other page was accessible, it was the main game page alone that wouldn't load. It may have been a Facebook API issue although the error was similar to the issue that both Gmail and Dell experienced yesterday so perhaps its something more widespread.
If you still are unable to access the game then we would suggest you do the following
Clear your Browser cache. Instructions can be found on the myFarm Wiki
Clear your Flash cache. Instructions can be found again on the myFarm Wiki
If you had crops goto waste due to the issue then you can claim them back via the Support Page (http://apps.facebook.com/farmgame/support.pS).
For those of you who Donated to the new item fundraising (http://myfarmcommunity.com/payments.php). I would usually be handing the Christmas Trees for the donations in the last day at around about this time. However due to the problem I am going to delay handing them out to allow things to settle down. They will be handed out hopefully later tonight although it may not get done till this time tommorrow
We don't yet know the cause of the problem, I will keep you informed when/if we identify the problem (Keep an eye on the forums @ http://myfarmcommunity.com). We don't believe it was a server issue as every other page was accessible, it was the main game page alone that wouldn't load. It may have been a Facebook API issue although the error was similar to the issue that both Gmail and Dell experienced yesterday so perhaps its something more widespread.
If you still are unable to access the game then we would suggest you do the following
Clear your Browser cache. Instructions can be found on the myFarm Wiki
Clear your Flash cache. Instructions can be found again on the myFarm Wiki
If you had crops goto waste due to the issue then you can claim them back via the Support Page (http://apps.facebook.com/farmgame/support.pS).
For those of you who Donated to the new item fundraising (http://myfarmcommunity.com/payments.php). I would usually be handing the Christmas Trees for the donations in the last day at around about this time. However due to the problem I am going to delay handing them out to allow things to settle down. They will be handed out hopefully later tonight although it may not get done till this time tommorrow